Features

Tailored for Modern Clinical Trials

Discover how our platform integrates seamless operations from setup to delivery.

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At Meliovit, the security of your data is not just a feature; it's a fundamental aspect of our commitment to advancing the field of decentralized clinical trials with utmost integrity and reliability.

Data Security

Secure Database

We prioritize protecting healthcare data, especially in decentralized trials. Committed to security, we strictly adhere to HIPAA and GDPR standards, utilizing advanced encryption for participant confidentiality in Meliovit.

Encryption for Maximum Security

We utilize robust encryption for data at rest within our databases and for data in transit. This is achieved through TLS/SSL encryption, ensuring that data transmitted between database instances and applications is always secure.

Rigorous Access Control

Our system strictly implements IAM (Identity and Access Management) policies. This sophisticated approach controls and restricts access to AWS resources, ensuring that only authorized application servers have database access.

Comprehensive Data Auditing and Monitoring

Leveraging AWS CloudTrail, we meticulously record API calls and monitor activities linked to our database resources. Additionally, we integrate AWS CloudWatch Logs and the Datadog monitoring solution for real-time surveillance of database logs. This setup includes alerts for any unusual activities, ensuring continuous vigilance.

Compliance and Configuration Management

We utilize AWS Config to regularly assess and audit our database configurations. This helps us maintain compliance with the stringent requirements of HIPAA.

Robust Backup and Disaster Recovery

Our approach to data protection includes regular (daily / hourly) encrypted backups, securely stored to ensure data integrity. Moreover, our production environment encompasses comprehensive disaster recovery plans. These plans are routinely tested to guarantee data recovery in the event of unforeseen circumstances, such as data loss due to misconfigurations.

Continuous Maintenance and Updates

At Meliovit, we understand the critical importance of keeping our tools, systems, and database versions up to date. Regular maintenance, patching, and updates are integral to our strategy for ensuring the highest level of data security and protection.

For a more detailed understanding of our adherence to HIPAA guidelines and the rigorous standards we follow, please refer to the HIPAA Compliance Documentation on AWS.

Management and Control

Management and Control

Meliovit is designed for quick setup and user-friendly operation, ensuring a seamless integration into your clinical trial processes.

Super Admin For Sponsors

Allows Sponsors and Project Managers have unparalleled control in setting up and managing clinical study parameters. Furthermore, it provides a comprehensive overview of all ongoing processes and deliveries for enhanced oversight and detailed reporting.

Meliovit Super Admin
Meliovit Investigator Portal

Investigator Portal for Investigators and Nurses

Investigators can register new participants, record their contact information, initiate DTP shipments and request DFP returns. Nursing staff, while having access to participant and shipment details, can receive notifications about upcoming deliveries, ensuring they are well-informed and ready to assist when needed.

Shipments Hub for Hub Operators

Facilitates processing of DTP and DFP shipments in any setup (Depot-to-Patient, Site-to-Patient, or hybrid). Equipped to handle both blinded and unblinded operator roles, it features an intuitive layout for tracking shipment phases, from initiation to delivery. The app integrates various stages, including request processing, courier coordination, and shipment tracking, ensuring precise and timely logistics essential for decentralized trial efficacy.

Meliovit Shipments HUB
Meliovit Mobile Application for iOS and Android

Mobile Apps for Participants

The Meliovit mobile app, compatible with both iOS and Android phones, offers participants a seamless way to manage their medication deliveries. With features to track deliveries, receive notifications, and confirm receipt, it ensures participants are always informed and engaged. Additionally, the app enables users to provide critical feedback on the viability of package contents and inform study staff when assistance is needed, thereby enhancing efficiency of logistical operations.

Meliovit's robust system, including Investigator Portal, Shipments Hub, and participant mobile apps, ensures secure data handling and documentation for decentralized trials. Its digital architecture streamlines processes and boosts decision-making accuracy, essential for modern trial management.

Notifications

Comprehensive Notification System

Meliovit streamlines communication through a comprehensive notification system designed to keep all stakeholders informed. Our platform ensures timely and relevant updates, enhancing the efficiency and responsiveness of supply chain management.

Participant Notifications

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Shipment Updates

Participants receive alerts about the status of their medicinal product deliveries, including dispatch and expected arrival times.

Delivery Confirmations

Notifications for confirming the receipt of deliveries, ensuring investigators and nurses are informed on time.

Feedback Requests

Prompts for participants to provide feedback on the condition and viability of received packages.

"Report a problem” notifications

Participants can inform their study staff of any issues that can be handled promptly to prevent unnecessary delays and delivery failures.

Investigator Notifications

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Participant Registration Confirmations

Alerts when a new participant is successfully registered via IRT software.

Shipment Request Confirmations

Updates when a shipment request is processed, providing transparency in order management.

Participant Detail Verification Reminders

Reminders for participants to verify their details, ensuring accurate and up-to-date information.

Successful Shipment Delivery Notifications

Notification of delivery success and package viability.

Nursing Staff Notifications Notifications

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Upcoming Delivery Alerts

Notifications about upcoming deliveries, or sample returns, enabling nursing staff to prepare for any required assistance.

Hub Operator Notifications

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New Shipment Requests

Immediate alerts when new shipment requests are made, initiating the processing phase.Courier Dispatch Confirmations: updates when couriers are dispatched or when manual courier ordering is required.

Shipment Completion Notifications

Alerts indicating the completion of a shipment’s journey, marking the end of the logistic process for the Hub.

Sponsor and Project Manager Notifications

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Threshold-Based Alerts

Customizable notifications based on predefined timeout thresholds, such as “Maximum time to delivery”, facilitating immediate alerts if there are delays or issues in the shipment process, enabling quick intervention.

Reporting

Enhancing Sponsor Insights

We are currently building Meliovit’s reporting functionality to offer Sponsors an in-depth analysis of various performance metrics, essential for monitoring and optimizing Direct-To/From-Patient shipments.

Delivery Efficiency Metrics

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Average Delivery Time

Track the average time taken from the order request to successful delivery to participants.

On-time Delivery Rate

Percentage of deliveries that arrive at the scheduled time.

Return Process Analytics

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Return Request to Pickup Time

Measure the time taken from return request initiation to actual pickup.

Return Completion Rate

Percentage of returns successfully processed and completed.

Integrity of Returned Items

Assess the condition of returned items, ensuring they meet quality and safety standards.

Participant Interaction Metrics

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Participant Response Time

Monitor the average time taken by participants to confirm receipt of deliveries and package viability.

Issue Resolution Efficiency

Measure the effectiveness and speed of resolving delivery-related issues reported by participants.

Courier Performance Metrics

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Courier Reliability

Assess the reliability of courier services based on timeliness and delivery success.

Courier Response Time

Monitor the responsiveness of courier partners from dispatch request to pickup/delivery.

Operational Efficiency Indicators

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Hub Performance Metrics

Evaluate the efficiency of different hubs in processing and dispatching orders.

Compliance and Quality Control

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Temperature Control Compliance

Monitor compliance with temperature requirements for sensitive shipments. Possibility of integration with “smart” t-loggers for real time overview during the transit process.

Package Integrity Checks

Assess the frequency and outcomes of integrity checks for delivered and returned items.

Customization

Customized Solutions for Clinical Trials

We understand that each clinical trial has its unique requirements, especially when it comes to the logistics of Direct-To/From-Patient shipments. Meliovit offers extensive customization options to align perfectly with your trial’s specific needs.

Site and hub configurations

To offer complete flexibility in any standard or hybrid delivery setup.

Delivery item types

Ability to deliver not only medicinal products, but also ancillary and promotional materials.

Integrations

Customizable integrations with IRT software, courier partners, or smart trackers.

Control

Customizable notifications, alerts, and reports